Below, is a wonderful story from our customer, Julian. He was recently the winner of a $200 credit on his account, for having his name drawn from those who have left a review about us on Facebook. Our experience with Julian, from beginning to end, was awesome and it appears the feeling was mutual. We wish he and his fiance all the best and look forward to seeing them for their wedding bands!
In Julian's own words:
First of all I just want to thank you again! When I told Melissa that we won $200 toward anything in store she got very excited about the process of designing both our wedding bands. Attached is a photo of Melissa with her ring the day we got engaged. She absolutely LOVES it. We dropped it off at the store last Saturday to have it appraised and she's been talking non stop about how she can't wait for it to be back on her finger Hahaha.
I have to say, I am SO happy with my decision to go to Jeff Walters Jewellers. About a year ago my fiancé and I got onto the conversation of rings and how she wasn't a fan of the modern ring. She kept saying how she wanted it to have character, to be a piece that would become a family heirloom. She pretty much said "blue sapphire and a ring that you'd find on a 90 year old lady". I was pretty overwhelmed by this because I didn't know where to look for this type of ring. I found a couple but nothing I could be happy or proud to give to my future wife. It was actually my mother that told me to go talk to Jeff and possibly customize one. So that day I went online and booked an appointment with Jeff. Honestly with the customer service and atmosphere I was pretty much sold instantly. When sitting down with Jeff and Kristine it was clear to me that this was the place that the ring I was proud of was going to come from. The first meeting was about an hour long and it was honestly amazing to see how fast Jeff came up with ideas. Kristine was also amazing with her advice and helpful ideas. Jeff ended up finding me a blue sapphire that was over 60 years old that we would build the ring around and I was so happy knowing how much that would mean to Melissa. The whole process was so easy and I ended up leaving that first meeting so confident and happy. Jeff explained to me every little detail. How much things cost, and tried to work with me on every idea even if it was something that was way to far out of my budget. He told me a price (the max it would be) and he kept his word, it wasn't a penny over that cost. I respected that a lot. Along the way as the ring was being made I had a couple changes and Jeff and Kristine worked with me and made the changes and additions happen.
The day the ring was completed for me to see I brought both my mom and my dad and holy smokes! The look on all three of our faces was a mixture of stunned and awed. Nothing though, compared to the look on Melissa's face when I got down on one knee and popped open that box. The only bigger smile was mine when she said yes.
I can't thank Jeff, Kristine and everyone else at Jeff Walters Jewellers enough for making this happen for me. I have some pretty cool ideas for my wedding band and can't wait to go back and see what Jeff does with it. I'm excited!
At Jeff Walters Jewellers, we learn so much from our customers. Some lessons are more profound than others. Thank you, June, for allowing us the privilege of creating this beautiful, sentimental piece of jewellery for you to cherish forever. Jeff customized a dragonfly for June. In an email to us, June shares,
The design idea was from Arch in Sault Ste. Marie the beautiful story of the dragon fly, the kindness and support of all staff at Arch, and the love of my family. Each day I look in the mirror and remember the kindness of others and the goal to pay it forward. So, he raised his wings and flew off into his joyous new life.
Arch is a hospice care facility located in Sault St. Marie, Ontario. It offers palliative care to its clients and specializes in the care of people who are dying that aims to relieve suffering and improve quality of living and dying. The dragonfly has become a symbol for those who are grieving the loss of a loved one. It honors all people who have left this life. For June, she acknowledges the loss of her father and salutes his journey “into his joyous new life”. June, please accept our condolences on the loss of your father. We are glad we could provide you with some measure of comfort with the creation of your dragonfly pendant. In sharing the whole story, below, we send a message of hope to all those who are grieving.
The Dragonfly Story (by Doris Stickney)
Once, in a little pond, in the muddy water under the lily pads, there lived a little water beetle in a community of water beetles. They lived a simple and comfortable life in the pond with few disturbances and interruptions. Once in a while, sadness would come to the community when one of their fellow beetles would climb the stem of a lily pad and would never be seen again. They knew when this happened; their friend was dead, gone forever.
Then, one day, one little water beetle felt an irresistible urge to climb up that stem. However, he was determined that he would not leave forever. He would come back and tell his friends what he had found at the top. When he reached the top and climbed out of the water onto the surface of the lily pad, he was so tired, and the sun felt so warm, that he decided he must take a nap. As he slept, his body changed and when he woke up, he had turned into a beautiful blue-tailed dragonfly with broad wings and a slender body designed for flying.
So, fly he did! And, as he soared he saw the beauty of a whole new world and a far superior way of life to what he had never known existed. Then he remembered his beetle friends and how they were thinking by now he was dead. He wanted to go back to tell them and explain to them that he was now more alive than he had ever been before. His life had been fulfilled rather than ended. But, his new body would not go down into the water. He could not get back to tell his friends the good news. Then he understood that their time would come, when they, too, would know what he now knew. So, he raised his wings and flew off into his joyous new life!
I visited your store almost a year ago. You personally helped me find the perfect engagement ring for my girlfriend, Leah. You were just fantastic, and I've recommended you to everyone I know.
After our return from Florida after the new year, we became very busy and I never got to send you any pictures or tell you how it went - and while going through some pictures this evening, I remembered I owed you.
We arrived in Florida on Christmas eve, surprised my girlfriend's family, and got settled in. I let a couple people in on the secret, that I had planned to propose on the beach on Christmas Day. Since the event was so exciting, they all invited themselves along - so I had lots of people taking pictures!
We showed up to the beach on Christmas Morning, pretending we were going to spend the day at the beach relaxing. Leah had never even seen the ocean before! We waded into the water with her aunts and uncles behind us, snapping pictures. I asked her if the ocean was everything she thought it would be. She wasn't totally paying attention to what I was saying, but she vividly remembers me saying, "You know how Emperor Penguins find the shiniest rock on the beach, and present it to the one they want to spend the rest of their lives with?", and pulled the ring out of my pocket and asked "Will you marry me?". She immediately began crying and we began to laugh. I had to ask again, "Will you marry me, baby?" and she said "YES!"
We were the talk of Delray Beach. People still comment on the ring to this day, it's the shiniest thing in any room. It catches the light and immediately draws your eye.
Thank you so much for helping to make my proposal absolutely perfect. I don't think it could have gone any better.
Everyone thinks about details when it comes to engagements and weddings. I’m pleased that I chose to work with Jeff and his staff to make our fairytale become a reality. From the moment I walked in, and during each visit, I felt like a person as opposed to a purchaser. The unique twist to our story is that I was looking for the perfect ring to serve as Clayton’s engagement ring and wedding band. They took the time and asked the proper questions in order for me to determine which ring would be as unique and special as Clayton. Each time I called with an inquiry of some sort I was provided with a detailed answer and explanation. The prices were very reasonable and within my budget.
Jeff showed me pictures of his personal designs and I instantly reacted to one in particular. From there it was a matter of deciding how to go forward and keep the element of surprise for proposal to occur. December 4, 2015 Clayton accepted my marriage proposal. The next day we consulted with Jeff in regards to proper sizing and were assured that he could design my wedding band to match.
In March we returned to design my ring! Everyone was enthusiastic because this was going to be a one of a kind. Jeff made suggestions and showed different rings to provide visuals of the components he spoke about. It took about five weeks for my band to arrive. On August 20, 2016 I became Mrs. Nolan! The staff, at Jeff Walters Jewellers, made us feel valued and wanted to be informed of the details of our special day above the fact that our rings came from their business location.
I would highly recommend Jeff and his knowledgeable staff if you are considering making a purchase of any type…earrings, engagement rings, customized pieces, etc. My husband and I will definitely return to Jeff Walters Jewellers for our future purchases due to their degree of knowledge, hospitality, realistic costs and genuine passion for what they do. Once again, thanks to Jeff Walters Jewellers for being a part of our story.
Where can I begin to thank you for fixing my Engagement Ring?! I had not worn it for many years because of arthritis in my knuckle. Now, with the hinge put in, I can wear it every day. It made the Renewal of our Vows, on our 25th Wedding Anniversary, so special. Len was able to put the ring back on my finger and I was able to put the repaired wedding band on his. Thank you from the bottom of our hearts for such wonderful service. You guys are AWESOME!!!!
Here's a wonderful email we just received from one of our customers. She had referred her nephew to us who drove over 200 km to our store for a custom diamond engagement ring. He didn't want just any ring from any ordinary jewellery store. He wanted to make sure that he could get a custom designed engagement ring of her dreams. After an early-morning consultation, he and Jeff were able to create this wonderful masterpiece of a diamond ring which apparently, is now on her finger. See his Aunt's comments below.
"Here is the ring on her finger - she's one happy girl - thanks for helping my nephew and your meticulous attention to detail - you are the best !"
This engagement ring is a dream come true for any special lady. We are estatic with how it turned out, but more importantly, that our customer and his new fiance love this ring. We look forward to meeting the special lady and creating their wedding bands.
When we first got engaged we got a simple and inexpensive ring in order to take some time to save up for the ring of my dreams. Having decided to finally look into custom design (to incorperate the band of the first engagement ring I had with a different top and a diamond from my mother in laws engagement ring) we decided to go with Jeff Walters Jewellers, and I am so glad we did! Jeff was so much fun to work with, and created a stunning engagement ring, and wedding band for me that surpassed all my hopes and dreams. He was honest, fair, and funny throughout the process. I would not hesitate to recommend anyone to Jeff. Thank you so much and I hope to work with you again in the future.
Jeff, I don't even know where to begin to express my gratitude for your exceptional handling of my ring design....
After my hyper-sensitive skin had an allergic reaction from my engagement ring, you were the first person to have resolution, even after seeking medical advice. Your commitment to a solution was exceptional. Although a few weeks without my ring was tough, the result has filled my heart with joy. Once again the ring is perfect.
Your commitment to my satisfaction and outstanding level of customer service is something I have not experienced. I can't speak highly enough of you and your team.
The ring you have made is absolutely magical! We visited many jewelers looking for the style we wanted and found nothing that came close. When I heard you made custom made jewelry I thought "what the heck, lets see what he can do.."
WOW, it is everything I imagined an more. The diamonds are beautiful, the band and setting superbly crafted and the ring as a whole truly stunning! I can't stop looking at it. Seriously. I have to take it off before getting in the car or else I'm just staring at it instead of the road.
Thank you for guiding myself and Luc through this process. We were able to get a ton of information and understand what it meant to choose a diamond and build a ring.
Now we begin building our life together.
Many thanks, and we will be in again for all our future jewelry needs!
Bob came to us with a vision. He wanted to custom design Nicole's engagement ring to suit her and how special she is to him. His custom designed ring was a stunning 14K rose gold ring with a luscious morganite in the center. He was more than pleased with this ring. Bob and Nicole, we cannot wait to get started on designing your wedding bands.
Just wanted to write and let you know how much Nicole loves the engagement ring that you and your team created for us. We'd like to thank you for your time and effort, not only in the consultations but also in the amazing and beautiful ring she is now wearing. I have no doubt we'll be seeing you again when it comes time for our wedding bands.